Privacy Policy
Effective Date: 2015-05-15
Last Updated: 2023-11-01
Welcome to H2M Electricals. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. General Information
H2M Electricals provides professional electrical, security camera, and home installation services. These Terms apply to all visitors, users, and customers who use our website or hire our services.
By using our services, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement.
2. Services
We offer installation, maintenance, and consultation services for:
Electrical systems
Security cameras and surveillance setups
Smart home devices and automation systems
All services are subject to availability and may vary based on location. We reserve the right to refuse service in certain cases (e.g., unsafe work conditions, inaccessible sites).
3. Quotes and Payments
Estimates and quotes are valid for 30 days from the date issued.
Final charges may vary based on site conditions or additional work required.
Payment is due upon completion of services unless otherwise stated in writing.
We accept major payment methods including e-transfer, credit/debit cards, and cash.
Late payments may incur additional fees or interest.
4. Appointments and Cancellations
Appointment times are scheduled based on availability.
Please provide at least 24 hours’ notice for cancellations or rescheduling.
Missed appointments without notice may result in a service call fee.
5. Warranties
We stand by the quality of our work.
Installation warranty: 1 year from the date of service (covers workmanship only).
Manufacturer warranties apply to all equipment or materials supplied.
Warranty is void if damage results from misuse, alteration, or unauthorized repairs.
6. Limitation of Liability
H2M Electricals will not be liable for:
Indirect, incidental, or consequential damages
Losses arising from equipment misuse or third-party modifications
Damage caused by pre-existing electrical faults or unsafe property conditions
Our total liability shall not exceed the total amount paid for the specific service provided.
7. Customer Responsibilities
To ensure a safe and efficient installation, customers must:
Provide accurate information regarding site conditions
Grant safe access to the installation area
Secure pets and valuables during service visits
Obtain any necessary property or landlord permissions
8. Intellectual Property
All content on our website — including logos, images, text, and designs — is owned by H2M Electricals and protected by copyright law. You may not copy, reproduce, or distribute our materials without written consent.
9. Privacy
Your privacy is important to us. Our collection and use of personal information are governed by our Privacy Policy, which forms part of these Terms and Conditions.
10. Third-Party Products and Services
We may recommend or install third-party products (e.g., cameras, smart devices). H2M Electricals is not responsible for the functionality, warranty, or future updates of third-party products.
11. Termination of Services
We reserve the right to cancel or terminate services if:
Safety hazards are present
Payment terms are not met
There is a breach of these Terms
12. Governing Law
These Terms are governed by the laws of Alberta, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Calgary, Alberta.
13. Updates to These Terms
We may update these Terms and Conditions from time to time. The latest version will always be available on our website with an updated “Last Updated” date.
14. Contact Us
If you have questions about these Terms and Conditions, please contact us:
H2M Electricals
Email: info@h2melectricals.ca